Natural Shampoo with Australia-Wide Shipping Options

At FIORLEY, we aim to provide a seamless shopping experience with fast and reliable shipping. Please review the details of our shipping policy below.

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Shipping Locations

We currently ship to addresses within Australia.

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Shipping Rates

Domestic Shipping (Australia):

• Standard Shipping: $9.95

• Free Standard Shipping: On all orders over $100

• Express Shipping: $14.95

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Processing Times

• All orders are processed within 1–2 business days.

• Orders placed on weekends or public holidays will be processed on the next business day.

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Estimated Delivery Times

Australia:

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days

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Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number and tracking link so you can follow your package's journey.

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Undeliverable Packages

If a package is returned to us due to:

• An incorrect shipping address

• Failure to collect the parcel from a post office or courier depot

We will contact you to arrange redelivery. Please note: additional shipping charges may apply.

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Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at hello@fiorley.com. We will work with the courier service to resolve the issue as quickly as possible.

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Contact Us

If you have any questions about shipping, feel free to reach out: hello@fiorley.com

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